How many shifts operate during snow events?

Our staff does not have shifts.  Our crew is out before, during and after the event, and it is the same crew who plows that also responds to all other Highway, Building, Grounds and Parks calls (streetlights out, sign downs, etc.).  Each crewmember has a designated route, but our philosophy is that nobody leaves until everything is plowed. This means there may be times when multiple plows are on the same road.

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1. How many shifts operate during snow events?
2. How do you decide which roads get plowed first?
3. How do you determine what a "main" is? What is a secondary?
4. Why is my subdivision last?
5. Why does my driveway get plowed in? Can't you do something to prevent that? It's very frustrating!
6. When do you generally plow?
7. What happens if you hit my mailbox?
8. Can I bury electric dog fences and lawn irrigation directly behind the curb?
9. Can I place driveway markers along my property, and what happens if the plow tears up my lawn?
10. How can I help during a snow event?