I have low or no pressure in my house! HELP?!

Before you call the water department, first try to do some homeowner detective work.

  • Determine if the whole house has low or no water pressure by checking every faucet. Determine if your house has low or no pressure in one fixture or multiple fixtures.
  • In the basement or utility room where the water meter is, make sure your main water valves is in the open position.
  • Determine if the low or no pressure is on the hot side, cold side or both.

If you haven’t been able to find the problem after taking these steps, please give us a call. You can call  the water utility office at 262-250-4703 or 262-253-8254, of for after business hours, call the Germantown non-emergency Police Department line at 262-253-7780.

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1. I have a water quality problem. Who do I contact?
2. Where do I pay my water bill?
3. I have low or no pressure in my house! HELP?!
4. My water meter is leaking. How do I get it fixed?
5. How do I read my electronic meter?
6. My water smells like rotten eggs! Why?
7. I have a leak in my house. Will the water utility fix it? Who is responsible?
8. Where does my water come from and what's in the water?
9. I have blue, green, red, yellow and white flags in my yard. What are they for?
10. What's this pink/black stuff in my bathroom?
11. Why does my water look like light colored coffee?