Where does my water come from and what's in the water?

Germantown water comes from a ground water source aquafer distributed and pumped by wells though miles of buried underground pipes. Please see the link for a description of Aquifer water sources.

Wisconsin Aquifers

Hydrogeologic Framework of Southeast Wisconsin

The water quality is largely affected by the contact the water has with its surroundings from the underground aquifers through the pumping and distribution process and your interior plumbing. Please see the link for a list of our testing requirements in the annual Consumer report.

Water Quality Report

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1. I have a water quality problem. Who do I contact?
2. Where do I pay my water bill?
3. I have low or no pressure in my house! HELP?!
4. My water meter is leaking. How do I get it fixed?
5. How do I read my electronic meter?
6. My water smells like rotten eggs! Why?
7. I have a leak in my house. Will the water utility fix it? Who is responsible?
8. Where does my water come from and what's in the water?
9. I have blue, green, red, yellow and white flags in my yard. What are they for?
10. What's this pink/black stuff in my bathroom?
11. Why does my water look like light colored coffee?