Policies & Procedures
School Year Kids Klub
|Policy or Procedure
|Drop Off / Pick Up
Children will only be released to their parent or guardian unless written permission is given to staff. When parents arrive on site, they should call the designated number for their Kids Klub site to gain entry into the school. Parents should sign their child into Kids Klub upon arrival in the morning and sign their child out of Kids Klub upon departure in the evening. Staff reserves the right to request a picture id of anyone picking up a child.
*Please note, for safety reasons no children will be released in the afternoon until all school buses have departed.
*No early arrivals are permitted. Please do not attempt to drop your child off before 6:00am.
|Late Pick-up Fee
Parents who pick their children up after
6:00 p.m. will be assessed a late pick-up fee of $1 per minute. The fee will be added to your account. Call our office to arrange payment. Please communicate with our staff if you are running late.
|Snack / Lunch
We will provide a snack to all of our after-school Kids Klub participants, as well as on Early Release and Full Days off. No snack is provided during before school care.
Early Release and Full Day Kids Klub participants are required to bring their own lunch and beverage/water bottle clearly labeled with their first and last name. If lunch is not sent with your child, one will be provided, at a cost of $6 billed to your account. Please do not send food that requires a microwave or refrigeration.
|We have a flexible attendance policy that allows you to schedule your children for the days and times you need. You can register online by visiting our website at www.gtownrec.com. Please register for the upcoming week by Sunday at midnight. In addition to registering online, we offer a monthly calendar that you can fill out and print at www.germantownwi.gov/parkandrec. Monthly calendars are due by the 21st of the preceding month. Calendars can be dropped off to the Germantown Recreation Department at Village Hall, mailed or emailed to firstname.lastname@example.org
|Cancellations must be made 5 business days in advance, not including the date you are canceling, in order to receive a full credit to your account. Cancellations can only be done by calling the Recreation Department Office at 262-250-4710.
|Flexible Cancellation Policy
Each child will receive one flexible cancellation per month. This day can be used to receive a household credit (not a refund) after our typical cancellation policy. Please call the Recreation Department no later than 2 business days after the date you are canceling. Flexible cancellation days cannot be banked for further use.
|We offer two different payment options. You can pay as you register for Kids Klub or take advantage of our automatic debiting. Please call the Recreation Department to set up auto-draft.
All receipts are sent via email to the email address we have on file. End of year tax receipt requests can be made by emailing email@example.com. Please include the names of your children. Requests will be completed within 1-2 business days.
|Please recognize that the Germantown Park and Recreation Department does not carry medical or hospital insurance for injuries or illness participants may sustain in programs. Prior to registering, you should review your health insurance policy for coverage. Absence of personal health insurance coverage does not make the Park and Recreation Department responsible for payment of participant’s medical coverage. All persons participating in department sponsored activities must provided their own insurance and assume risk for all injuries. The department will not be liable for personal liabilities or accidents.